Terms & Conditions
We believe that every business, no matter how small, should have access to technology that enables them to easily trade online. By downloading and using the MakolaHub mobile application (“MakolaHub”, the “Company”, or the “App”), you agree to the following Terms & Conditions. If you do not agree, do not use this App.
Violation of these terms may result in termination or suspension of your account. Upon registering on MakolaHub, you agree to provide accurate and current information about yourself and your business, and to promptly update such information if changes occur.
Using the App
MakolaHub is a marketplace designed to facilitate trade between buyers and sellers. Users may use MakolaHub to connect with other businesses and promote products and services. The Company is not liable for disputes or transactions between users. Account owners are responsible for all activity under their account and must notify MakolaHub of any unauthorized use.
User Verification
By registering on MakolaHub, you grant the Company permission to verify your business details, including the ability to read and validate your Tax Identification Number (TIN) using third-party verification services. Sellers must also provide valid bank account information that matches their registered company name.
Account Deactivation and Deletion
Users may deactivate or permanently delete their accounts at any time:
- Deactivate: Your company profile and listings will be hidden from public view. You may reactivate your account later.
- Delete: Permanently removes your personal and company information. Completed orders and message history remain visible to counterparties, but all personally identifying details are replaced with a placeholder (e.g., “This company has been deleted”).
Important: Companies with active, ongoing orders cannot be deleted until those orders are fulfilled or closed.
User-Generated Content and Objectionable Use
MakolaHub has zero tolerance for objectionable content or abusive users. Users must not post content that is illegal, harmful, discriminatory, misleading, or infringing on third-party rights. The app includes filters to reduce objectionable content. Users may flag content they believe is inappropriate and may block other users who behave abusively. The Company will review reports of objectionable content and act within 24 hours, which may include removing the content and suspending or ejecting the offending user. If a user receives repeated flags or negative reviews, MakolaHub reserves the right to suspend or terminate the account to protect marketplace integrity.
Content Submissions
Content you post remains your property, but by posting you grant MakolaHub a non-exclusive, royalty-free license to use, store, display, and distribute it for the purpose of operating and improving the App.
Privacy and Data Use
MakolaHub prioritizes user data protection. Information is collected for registration, identity verification, and platform operations. Data is never sold to third parties. Users consent to the storage and limited sharing of their business information within the App to facilitate transactions.
Liability and Indemnification
MakolaHub acts solely as an intermediary and is not responsible for resolving disputes between users. Users agree to indemnify MakolaHub against any claims arising from their use of the App.
Changes to Terms
MakolaHub may update these terms and policies. Users will be notified of material changes through the App and other communication channels. Continued use of the App after updates constitutes acceptance of the new terms.